Why do people call up at 3am with billing questions, etc…? I know there’s people who work 3rd shift and this is when they’re up (I’m one of them), but if I had a question about my bill I would wait and call during the day.
I’m not a manager. There’s nothing I can do.
They’re called [...]
November 16, 2007
Categories: customer service, work . . Author: Zenthrower . Comments: Leave a Comment
I found a community on LiveJournal about awful customers.
Customers Suck!
Indeed.
August 28, 2007
Categories: blogging, customer service, work . . Author: Zenthrower . Comments: Leave a Comment
Be careful who you blog about.
From blatherWatch:
Stefan Sharkansky: Waitress Slayer
August 26, 2007
Categories: anger, blogging, customer service, politics . . Author: Zenthrower . Comments: Leave a Comment
Wow, this brings back memories.
I used to sell Kirby vacuums several years ago. I was out of high school and didn’t fit into college. I consider Kirby to be my “backpacking around Europe” phase.
I think Kirby vacuums are good vacuums. Are they overpriced? Yes. Anything you buy direct-sales is going to be marked up.
Are their [...]
August 21, 2007
Categories: customer service, kirby, sales, work . . Author: Zenthrower . Comments: Leave a Comment
From my old hometown newspaper, the Dothan Eagle:
Illegal drugs found in inmates hair
I love that they have a slidehow up so you can see pictures.
August 10, 2007
Categories: customer service . . Author: Zenthrower . Comments: Leave a Comment
I had my 90 day evaluation at work the other day. My manager actually did a full review (most other places I’ve worked they just mark down as average or above in everything).
Anyways, I got several above averages (one in appearance, no less), 1 outstanding, and 2 averages. One of those was for cheerfulness and [...]
July 18, 2007
Categories: customer service, work . . Author: Zenthrower . Comments: Leave a Comment
From ABC News:
Sprint boots customers for complaining
A lot of people are upset because they feel their contract was terminated due to Sprint’s problems and mistakes. And I can see their point, to an extent.
But I’ve worked in customer service and there ARE customers who like to do nothing but complain. There have been times when [...]
July 10, 2007
Categories: Sprint, customer service, work . . Author: Zenthrower . Comments: Leave a Comment