Gear Grinding

Why do people call up at 3am with billing questions, etc…?  I know there’s people who work 3rd shift and this is when they’re up (I’m one of them), but if I had a question about my bill I would wait and call during the day.
I’m not a manager.  There’s nothing I can do.
They’re called [...]

Grand Mystic Royal Order of the Horrible Customers

I found a community on LiveJournal about awful customers.
Customers Suck!
Indeed.

A word to the wise

Be careful who you blog about.
From blatherWatch:
Stefan Sharkansky: Waitress Slayer

Sellin’ the Kirby

Wow, this brings back memories.
I used to sell Kirby vacuums several years ago.  I was out of high school and didn’t fit into college.  I consider Kirby to be my “backpacking around Europe” phase.
I think Kirby vacuums are good vacuums.  Are they overpriced?  Yes.  Anything you buy direct-sales is going to be marked up.
Are their [...]

Hair!

From my old hometown newspaper, the Dothan Eagle:
Illegal drugs found in inmates hair
I love that they have a slidehow up so you can see pictures.

Performance Review

I had my 90 day evaluation at work the other day.  My manager actually did a full review (most other places I’ve worked they just mark down as average or above in everything).
Anyways, I got several above averages (one in appearance, no less), 1 outstanding, and 2 averages.  One of those was for cheerfulness and [...]

“This job would be great if it wasn’t for the customers”

From ABC News:
Sprint boots customers for complaining
A lot of people are upset because they feel their contract was terminated due to Sprint’s problems and mistakes.  And I can see their point, to an extent.
But I’ve worked in customer service and there ARE customers who like to do nothing but complain.  There have been times when [...]